Frequently Asked Questions (FAQ)

We’ve gathered the most common questions to help you find answers quickly. Can’t find what you’re looking for? Contact us here — we’re happy to help!

1. When will my order be shipped?

All orders are processed and shipped within 12 hours (Monday to Friday). You’ll receive a confirmation email with tracking info once your order is on the way.

2. How long does delivery take?

Our standard delivery time is 5 to 10 business days, depending on your location. We ship worldwide.

3. Do you offer free shipping?

Yes! We offer free standard shipping on all orders — no minimum spend required.

4. What is your return policy?

You can return items within 15 days of delivery. Items must be unworn, unwashed, and in original condition. Please check our Returns & Exchanges page for full details.

5. How do I choose the right size?

Each product has a detailed size chart on the product page. Make sure to measure your bust, waist, hips, and height for the most accurate fit.

6. How should I wash the shapewear/underwear?

We recommend hand washing or machine washing in a laundry bag (max 30°C). Let it air dry to preserve the fit and fabric quality.

7. Will I receive a tracking number?

Yes! Once your order ships, we’ll send you an email with a tracking link so you can follow your order’s journey.

Still need help?

Reach out to our support team anytime at curveyawear@gmail.com or use the Contact page.